Custom Orders

Custom Order Request

If you can imagine it, I can bring it to life.

Whether you’re looking for a custom cutting board, charcuterie board, serving tray, engraved gift, or something totally unique — fill out the form below and tell me what you’re thinking. Upload any pictures, sketches, or inspiration so I can see your vision. I’ll reach out soon with questions (if needed), a quote, and the next steps.

Heritage Woodsmith is a one-man shop — every piece is designed and built by hand. I’ll respond within 24–48 hours with next steps and a quote.

Frequently asked questions
Do you accept returns or exchanges?

Because many items are handmade or made-to-order, returns are not accepted on custom or personalized items.
If there’s an issue with your order (damage in shipping, wrong item, defect, etc.) please contact me within 48 hours of delivery and I’ll make it right
What if my order arrives damaged?

If your item arrives damaged, please email me within 48 hours with photos of:

  • The damaged item
  • The packaging/box
  • The shipping label
    I’ll work with you to replace or resolve the issue quickly.
When will I get my order?

In-stock items usually ship within 24–48 hours.
Made-to-order items typically take 5–10 business days to complete before shipping, depending on the project and current order volume.
Custom projects may take longer. If you need something by a specific date, please include that in your order or request form.
Where are your products manufactured?

Heritage Woodsmith is based in Berkeley Springs, West Virginia. Everything is designed and crafted in my shop and shipped directly to you.
Is Heritage Woodsmith Veteran-Owned?

Yes — Heritage Woodsmith is proudly veteran-owned and operated.